Downloading problems. It does not recognize internet connection.
While downloading some applications, it says connect to the internet when i am already connected.
It says it cannot finnish downloading because it says no network connection
Anwsers to the Problem Downloading problems. It does not recognize internet connection.
- What’s theexact (verbatim) error message you receive?
- What’s the web browser you’re using to browse the internet and download applications, etc?
- Does the issue occur only while downloading something from the net?
- Are you using a wired or wireless connection?
disable antivirus software and
Firewall on the computer as a test and check if the downloads happen without any issues.
Note: Make sure you turn-on the antivirus software and Windows Firewall later.
Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to install other software, you should re-enable it as
soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
If disabling the antivirus/firewall solves the issue, then you would have to configure the settings accordingly to be able to browse the internet without any issues.
You may have to contact the software vendor for more information on accomplishing the same.
Also, run the network troubleshooter and see if it can detect and fix the problem.
Open the Network troubleshooter by right-clicking the network icon in the notification area, and then clicking Troubleshoot problems.
Refer the Microsoft Help and How-to article for more information:
Using the Network troubleshooter in Windows 7
I’d also recommend you to update the network adapter drivers to the latest one.
The majority of connection problems within Windows 7 have been solved by installing the latest driver for the network adapter obtained from the manufacturer.
install the latest Windows 7 compatible drivers and check if the issue gets fixed.
Refer the following Microsoft article for more information on updating drivers:
Update drivers: recommended links
Hope this information helps.
Gokul - Microsoft Support
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Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.
Update and run your antivirus software. Windows doesn't come with antivirus software, but Action Center can often monitor the antivirus software that you or your computer manufacturer have installed.
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