Monday, February 22, 2016

[Solved] How can I open email attachment jpg files?

How can I open email attachment jpg files?

On Thursday, 4/17 I upgraded IE to IE 8 and tried to install latest version of Adobe.  Even though Adobe said it installed, it did not work properly.
So, I uninstalled Adobe and reinstalled Adobe 9.  I also had quite a few windows update install that evening.  
I use Windows Mail as my email.  Since, these updates, each time I have tried opening attachments.
  I am receiving the error "Windows cannot find .jpg file.  Make sure you typed the name correctly, and try again.  What happened?  I did notice that the Windows
updates included for Office 2007.  I am not using Office 2007.  I am still using Office 2003.  Any suggestions?   Windows Vista operating system.

Keys to the Problem How can I open email attachment jpg files?

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Hi Brenda1127,
Where you wanting to reinstall IE 8 and troubleshoot this matter further, or were you content with IE 7? If so, could you clarify what you mean by it didn’t work properly? It shows as being installed, but websites still ask you to install the latest
version of Adobe?
You may want to check you add-ons and make sure that it is enabled properly by doing the following while in IE 8:
1.       Click
Tools
2.       Click
Manage Add-ons
3.       Where it says “Show:” drop down the menu and select
All add-ons
4.       Go through the list and make sure that the add-ons for Adobe products are enabled
Another thing that is rumored to work is turning off UAC.
You might want to give that a try and see if it helps to resolve the issue.
If so, let us know so that we can decide what the right course of action would be.
Take a look at the article below
to do this:
Windows Help and How-to: Turn User Account Control on or off

We look forward to hearing back from you on your results.


Brian
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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