How to Fix Problem - Trouble opening a Word 2013 document with Word 2007?

Trouble opening a Word 2013 document with Word 2007

[Edit: If the likely source of the problem isn't version compatibility or you've never heard of such a conflict telling me that would be appreciated too]
A client that sends me documents to work on recently switched over to Office 2013 (we’re on Word 2007).
Since then (or perhaps somewhat since then; this may be a correlation/observer bias problem on my end), I've had trouble opening some Word documents.

When I try to open a document, I get the generic "The file xxx cannot be opened because there are problems with the contents.
There are no error details available.

Here’s where it gets a bit weird.
I can change the extension from .docx to .zip and see the contents of the archive and open/view various xml files.
Furthermore, I can paste it into a shared directory with a Linux VM and open the files in LibreOffice without
a problem (I have to work in Word though, so that’s not an easy way out).


I’m on a Win 7 machine running Office 2007.
The files have come/created by different machines on the client's end without any discernable pattern—some files have opened fine.
We asked on client to back-save and that seemed to work, but we can’t really keep
asking them to do so.


I’m kind of at an abrupt dead end diagnostics-wise.
In a pinch I can save the LibreOffice as a Word doc and move forward, but I’m not comfortable with that as a solution—these are 200-page books with lots of graphics, formatting, tracked changes and comments;
I’d hate for something to get lost in the transfers.


Any thoughts?

Thanks~

Solutions to the Problem Trouble opening a Word 2013 document with Word 2007

Download Error Fixer (Free)

Run CHKDSK

• Go to the Start button.
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Reboot your computer.

An error might pop up:

"Access denied as you do not have significant privileges. You have to invoke this utility in elevated mode."

If you receive the above error message, it means you are not logged into you computer as an Administrator. If that's the case, follow these steps to run the command prompt in elevated mode:

• Go to theStart button.
• Go to "All Programs > Accessories" and right click on "Command Prompt".
• Select "Run as Administrator".
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Reboot your computer.

Another Safe way to Fix the Problem: Trouble opening a Word 2013 document with Word 2007:

 

 

How to Fix Trouble opening a Word 2013 document with Word 2007 with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your system. When you open it, it will perform a scan.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.

Related: A Javaw Exe Notice volpanlu exe error windows 10Clmlsvc exe No Disk Exe Access Denied Download Dllhost Exe Windows 7 Fix Tpsoddctl exe Find Hpzsetup Exe Cordbg Exe A 0x15fc Http Outlook Exe Safe Safe MRT Exe itype exe Resumefix exe logonui exe application error Outlook InboxTool Scanpst Exe Mstsc exe Corrupted How Ehtray exe Error St5unst exe N Cwindowsst5unst 000 E 1 F Ftmsfltu exe Swchost exe Wiaacmgr exe Windows 7 xrengine exe has stopped working installer exe,3 00 GB Usable Have 4GB installed and HP website states this model supports 4GB Windows 7 Ultimate 64 a couple of times this week Windows won t open I am forced to remove thebattery and restart then it s fine any ideas what the problem might be thnx Cannot get Lexmark X4270 printer to work on Windows 7 Is there anything I can do to get it working Am trying to connect new laptop running Windows 7 64 bit to a shared printer on the network which is connected to a Vista 32 PC cannot enable feature Windows Media Centre windows 7 crashes Bypass the startup folder in Windows 7 Cannot sign to Windows live messenger and Yahoo messenger C Windows system32 qaappsrv exe What is this Can RAMdisk use the extra memory on a Windows 7 Home Premium 64 bit Code 607 Windows Update encountered an unknown error after virus infection explorer exe does not start automatically Windows 7 Cursor freezing at start up on BRAND NEW Acer Aspire 5534 Notebook running Windows 7 Black Screen with cursor no login screen Windows 7 Home Premium 32 bit Desktop gadgets panel has stopped working in Windows 7 Can t open Microsoft documents word excel etc that are sent from my new Windows 7 OS Distorted screen after installing Windows 7 32 bit
Read More: Win 7 Backup and Restore program Content Question [Solved],Solution to Error: IE freezes and returns a \"site not responding\" error message when changing pages on a site, or switching between sites.,Birthday Countdown [Anwsered],How to Fix - Calculated formula in a pivot table?,How to Fix Error - Conditional Formatting a Formula?,After clicking on "Show windows stacked" and "Show windows side by side" every time I open a new link it is either stacked or side by side.,1601 error when trying to install .NET3.5 SP1,Action Figures- Dreamland Access now made easy,System Restore Error 0x80070057 when running from Windows RE,Adera Episode 2 doesn't appear after purchse from XBox store